304 or 316 stainless steel?
304 suits most food, laboratory and indoor environments. 316 is the right choice where chlorides, salt air or aggressive cleaning agents are present. Describe what touches the cart and how often it is cleaned, and we will confirm the grade.
Do the casters and fasteners need to be stainless too?
Yes, if corrosion resistance is the reason for specifying stainless. Zinc-plated casters and bolts on a stainless frame rust first, which defeats the point of the material change.
Can you supply material certificates?
Material certificates can be provided per project requirement. State the documentation you need during RFQ so it is included in the quotation rather than added late.
Can you customize the size?
Yes. Overall size, platform size, shelf layout, cage size, handle height, and wheel configuration can be customized based on your use case.
Can I send a photo instead of a drawing?
Yes. Photos, samples, sketches, and use requirements can start the review. Drawings are recommended for accurate quotation and production.
Which wheel should I choose?
Wheel choice depends on load, floor type, noise requirement, movement distance, brake needs, and whether the trolley is pushed, pulled, or parked on slopes.
Can the trolley be foldable?
Foldable handles, foldable cages, removable shelves, and knock-down packing can be discussed when storage space or freight volume is important.
Do you support OEM branding?
Custom color, logo plate, label, carton artwork, and distributor packing can be reviewed for OEM and private-label trolley programs.
Can it work with towing equipment?
For heavy loads or long routes, please confirm tow bar, coupling arm, forklift, tugger cart, or AGV interface requirements during the RFQ stage.
What is the MOQ?
Our standard MOQ is 50 units for most custom trolley programs. For large-size or heavy-duty projects, quantities from 10 units may be discussed after reviewing the structure, material, casters, finish and packing. Samples and first articles are handled separately.
Can you quote from a PDF, DWG, DXF or STEP file?
Yes. Those formats are accepted for review, and reference photos or samples are useful when the drawing does not show the working environment.
How is lead time confirmed?
Lead time is confirmed after the drawing revision, material, quantity, finish, wheel model and packing method are agreed. We avoid giving a generic date that does not fit the project.
Can you provide supplier approval documents?
Tell us which documents your purchasing team needs. Material, inspection, packing and project records can be discussed, while certifications are published only after internal verification.
How will the trolley be packed?
We can review assembled, semi-assembled or knock-down packing, including cartons, pallets, hardware bags, labels and finish protection according to the shipping plan.
Can I request a sample or first article?
Yes. Sample or first-article review can be discussed according to the drawing maturity, project quantity, tooling and approval process.