Certificates & Traceability
Audited by Bureau Veritas (report MIC-ASR263630, 2026-10-09). What that proves, what it does not, and which documents ship with every order we build.
- What we hold: Bureau Veritas audit report MIC-ASR263630 (2026-10-09), a company-level factory audit.
- What that audit recorded: 28 employees, around 10 years of export experience, around 165 export customers, four ultrasonic welding machines.
- What we cannot provide: ISO 9001, CE, UKCA, UL, EN 1090, ISO 3834 and food-contact declarations.
- EN 10204: we cannot issue an EN 10204 3.1 certificate under our own name. Where the mill can issue one, it is passed on unchanged.
- What ships with every order: the inspection records agreed before production starts.
The short answer
Two buyers ask about documents at different moments. The first asks before spending anything: can you prove the factory is real. The second asks after agreeing a price: what paperwork lands with the goods. This page answers both, and it is deliberately blunt about what we do not have.
| Question | Answer |
|---|---|
| Are you audited by a third party? | Yes. Bureau Veritas, report MIC-ASR263630, dated 2026-10-09. |
| Do you hold ISO 9001? | No. We do not hold a current ISO 9001 certificate and we will not claim one. |
| Can you issue CE or UKCA documents? | No. We cannot provide CE marking, UKCA marking or a declaration of conformity. |
| Can you issue EN 10204 3.1 material certificates? | No, not in our own name. See what we do instead below. |
| What documents do ship with an order? | Approved drawing, first-article inspection report, load test record, coating thickness record, packing list, pre-loading photographs, certificate of conformity. |
| Can my inspector come in? | Yes. Third-party inspection is arranged in advance and written into the order. |
What the Bureau Veritas report covers
Bureau Veritas audited our operation on site and issued report MIC-ASR263630, dated 2026-10-09. It is a company assessment, which is a different thing from a product certificate, and understanding the difference saves you a wasted enquiry.
An audit report verifies the factory as a business: that it exists at the registered address, employs the people it says it employs, exports to the markets it claims, and operates the equipment on its books. Verified figures from the October 2026 assessment:
| Area | What the assessment recorded | Why it matters to you |
|---|---|---|
| Establishment | Registered manufacturing entity verified on site | Addresses the most basic supplier risk: does the company physically exist |
| Staffing | 28 staff in total, including general management, 3 in sales, quality control and technical roles | Tells you this is a managed workshop, not a trading office with a phone number |
| Export history | Around 10 years of export activity, roughly 165 export customers recorded | Repeat export experience, not a first-time shipper learning your paperwork |
| Equipment | Laser cutting, CNC bending, welding and finishing equipment listed, including 4 ultrasonic welding units | Confirms the processes we quote are processes we own |
We can share the report with you on request, or you can request verification from Bureau Veritas quoting the report number yourself. We prefer the second route — verification you obtain independently is worth more to both of us than a PDF we email you.
What that report does not cover
This is the part most suppliers gloss over, and it is where trust actually gets decided. An audit of the company makes no statement about any individual product. Specifically, it does not say anything about:
- Whether a specific trolley meets a European or North American product standard
- What grade of steel was used in a specific batch
- Whether a welded joint meets a structural welding class
- Whether a surface is safe for food contact
So when you ask for a certificate, the honest answer depends entirely on which kind you mean. Here is the full list.
Documents we cannot provide
We would rather lose an enquiry now than be caught out during your goods-in inspection. Every line below is a thing we genuinely cannot issue.
| Document | We cannot provide it | What we do instead |
|---|---|---|
| ISO 9001 certificate | No current certificate held | We operate a documented inspection process and issue per-order inspection records. See our quality page for what is actually checked and when. |
| CE marking / EU declaration of conformity | Not applicable to the products we make, and we do not issue one | If your market requires it, we tell you at quotation stage rather than after you have placed the order. |
| UKCA marking | Cannot provide | Same as above. |
| UL, ETL or other North American listing | Cannot provide | None of our standard products are electrical. Where you are building an electrical assembly into a trolley, that listing is your product’s requirement, not ours. |
| EN 10204 3.1 material certificate | We cannot issue this in our own name | If your batch comes from a mill that issues documentation, we can request it for that batch and pass it through exactly as received. Ask at quotation stage so we confirm availability before pricing, not after. |
| Food contact declaration (EU 10/2011, FDA) | Cannot provide for our standard finishes | For food plants we build in stainless and discuss the duty in writing. See stainless trolleys. |
| Welding qualification to EN 1090 or ISO 3834 | Not held | We work to agreed weld standards documented on the drawing, and reinforce structurally rather than relying on penetration alone. |
Documents that ship with every order
These we produce ourselves, because we control the process that generates them. None of them are marketing documents — they are records with measurements in them.
| Document | What is actually in it | When you get it |
|---|---|---|
| Approved drawing | The version you signed off, including any revisions agreed during sampling | Before production starts |
| First-article inspection report | Dimensions measured on unit one against the drawing, with readings recorded | Before the batch runs |
| Load test record | Static test at the agreed load with the result and duration written down | With the pre-shipment pack |
| Coating thickness record | Dry film thickness readings, normally 60-80 µm | With the pre-shipment pack |
| Packing list | Quantities per carton or pallet matching how the goods were loaded | With the shipment |
| Pre-loading photographs | The goods as packed, before the container closes | Emailed before departure |
| Certificate of conformity | Our statement that the goods match the approved drawing and agreed specification, referencing your order number | With the shipment |
Ask for any of these at quotation stage and we build them into the order rather than treating them as a favour later. The mechanics of sampling and sign-off are covered in first article and sample approval.
Documents we can arrange, if you ask before quoting
There is a difference between a document we hold and a document we can obtain. These three are obtainable, but only if we build the cost and time into the quotation up front:
- Third-party inspection. You nominate SGS, Bureau Veritas, TÜV or your own inspector, or ask us to arrange it. Either way it is scheduled before the goods are packed, never after.
- Independent laboratory testing. We send samples to a lab you choose. You receive the report from the laboratory directly.
- Batch mill documentation. Where the steel source issues it, we request the certificate for your specific batch and forward it unchanged. We do not reissue it under our own name.
Traceability, in plain terms
Traceability is not a certificate. It is whether we can answer a question six months later.
Every order carries a job number that links drawings, material purchases, inspection records, photographs and packing lists. If you write to us about unit 47 of a 300-unit batch, we can find which batch of tube it came from, who welded it, what the coating readings were on that day, and which pallet it left on.
What we cannot do is trace backwards to a raw steel heat number for material bought before we started recording at that level. If your quality system requires full heat-level traceability, say so at quotation stage and we will tell you honestly whether the supply we plan to use supports it.
Questions buyers actually ask
Can I get copies of your certificates before placing an order?
You can request verification of the Bureau Veritas report MIC-ASR263630 directly from Bureau Veritas. We can also send you a copy on request. Everything else we issue is order-specific and cannot exist before there is an order.
Are you ISO 9001 certified?
No. We hold no current ISO 9001 certificate. We issue per-order inspection documentation instead, and we would rather you found that out here than from an auditor later.
Can you put a CE mark on our trolleys?
No. We do not issue CE or UKCA declarations, and a trolley is not normally a product within scope. Tell us your destination market at quotation stage and we will be straight with you about what applies.
What if our goods-in team rejects the shipment?
The drawing you approved is the reference. If units match that drawing and the agreed inspection standard, there is a recorded basis to discuss it. If they do not match, that is ours to fix. This is spelled out in quality and inspection.
Do documents cost extra?
The seven documents listed above are included. Third-party inspection and laboratory testing are priced separately because someone else charges us for them.
What to send us
Tell us which documents your quality system requires, before we quote. Not after approval, not at packing — before quoting. Half of these items are cheap or free if planned, and impossible if requested the week the container is booked.
If you are still working out what to send at all, start with the RFQ checklist. If your need is documentation-heavy and you are comparing us against ISO-certified suppliers, have that conversation with us early — it is better use of both our time than discovering it in week six.
Tell us what documents you need, and we will answer yes, no, or “yes if you ask us before we quote” — no hedging.
